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Our Service Advantage
Professional Team Providing Full-Service Support
With 25 years of experience in the import and export supply chain sector, 13 subsidiaries, and a 230-member expert advisory team, we are dedicated to providing end-to-end supply chain services and solutions for fast-growing businesses.
Global Network, Nationwide Coverage
We possess all major import licenses and qualifications, and provide import and export customs clearance services across 10 major ports nationwide. With multiple transportation modes and global shipping routes,More than 10 major cities in China, including Beijing, Shanghai, Guangzhou and Shenzhen.
Technology Powered Supply Chains
End-to-End Integrated Smart Supply Chain
We provide end-to-end supply chain services, including trade agency, freight booking, customs clearance, transportation, domestic warehousing, and installation & delivery. Our tailored solutions cover seven key industries: biopharmaceuticals, automotive parts, industrial automation, hazardous chemicals, high-end furniture, consumer goods, and fresh & frozen products.
Xichacha Smart Tracking and Management System
Providing comprehensive intelligent management systems for import clients, achieving full visibility of transaction flow, logistics, information flow, and capital flow.
Furniture
Frozen Meat
Biological Medicine
Automotive
Eletric Machine
Hazardous Chemical Substance
FMCG
Scope of Services
Technology-enabled one-stop supply chain services
Trade Agent

•Diverse Categories:
Fresh & Frozen/FMCG/Furniture/Auto Parts/Industrial Equipment/Hazardous Materials

•Fully Certified:
Over 300 import licenses for Perishables/Frozen Goods/Food/FMCG,etc.

•Premium Services:
Documenting/Customs Declaring/Multi-Currency Transactions,etc.

•Extensive Coverage:
Servicing 16 major ports including Beijing, Shanghai, Guangzhou, Shenzhen,etc.

Freight Booking

• Advantage Routes:
Euro-american line/Japan-South Korea/Southeast Asia/China-Australia line

• Delivery Term:
Air/Sea/rail

• Plenty of space:
Member of WCA Association

• Special Transportation services:
Dangerous goods/Pharmaceutical cold chain/Food cold chain

Customs Brokerage

• Average clearance time:
0.5-1 working days (including inspection time and weekends)

• Rich service experience:
100,000 + annual operation of single volume

• Reliable service quality:
The error rate is as low as 0.05%, and the customs inspection rate is <1%

Transportation Services

• Self-owned vehicle resources:
LNG car/pure tram/hydrogen energy car/Diesel car/Iveco/van

• Multimodal transport services:
Vehicle transportation/less-than-carload transportation/reverse logistics service/Container transportation/value-added service

• The whole logistics can be seen:
GPS/ information push/electronic signature system/temperature control

• Efficient and quality service:
-79 degrees -25 degrees constant temperature /12-72 hours of transportation/large project management/personalized customized services

Domestic Warehousing

• Storage resources:
30000㎡ standardized three-dimensional warehouse, 1500㎡ bonded warehouse, 3000㎡ cold chain warehouse

• Storage category:
High-end furniture/biomedicine/frozen food/general goods FMCG

• Intelligent management system:
WMS/OMS/TMS/CSTAR

• One delivery service:
Cross-border 1210 bonded warehouse/Daily chemical FMCG products C end consignment

Delivery & Installation

Full-Chain Services:
Storefront/B2C/Exhibition delivery and installation, after-sales maintenance, etc.

Service Advantages:
In-house warehouse management, dedicated installation teams, company-owned delivery vehicles, meeting personalized service demands, and reducing logistics costs for customers.

End-to-End Solutions for Seven Industries
JD, a leader in e-commerce, is committed to offering consumers a diverse range of imported foods. CSTAR leverages its extensive industry experience to collaborate with JD, providing one-stop services including trade agency, customs clearance, warehousing, and distribution.
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As the biggest furniture manufacturer in Italy and leading leather furniture company in the world, NATUZZI devotes to provide high-quality living experience for its customers. Cstar helps NATUZZI to decrease cost and enhance efficiency by providing high-end and professional door-to-door services…
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Founded in 1898, KUKA has become the leading industrial robot manufacturer in the world. Cstar helps KUKA to align different parts of the supply chain which supports its high-speed business expansion…
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As the leading Auto-part manufacturer in the world, YanFeng has established 13 R&D centers and 240+ factories. The 28% of its whole business are contributed by overseas. With 20+ year’s deep collaboration, Cstar has provided holistic intelligent services for YanFeng supply chain…
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Denmark's Nissens is a renowned global supplier of automotive engine cooling systems and air conditioning products. CSTAR provides Nissens with one-stop consolidation warehousing services, significantly enhancing logistics efficiency and reducing costs.
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CSTAR provides one-stop consolidation warehousing services for BMTS, a leading global automotive parts supplier, making logistics faster, more convenient, and cost-effective.
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